FREQUENTLY ASKED QUESTIONS
PROMOTION RELATED QUERIES
WHO CAN ENTER THE PROMOTION?
Australian residents who are 18 or over can enter the promotion.
WHEN CAN I ENTER?
You can submit your entry from 12.01am (AEDT) on 11th October 2021 until 11.59pm (AEDT) on 10th December 2021 (Competition Period).
HOW DO I ENTER?
To submit your entry during the Competition Period you must
1. Purchase a specially or non-specially marked 24 pack case of Mountain Goat Very Enjoyable Beer, Mountain Goat Steam Ale, or Mountain Goat Summer Ale (Qualifying Purchase) from a liquor licensed outlet and collect your itemised purchase receipt
2. Visit goatgoatandgoat.com.au, locate the entry page and complete the entry form including uploading an image of your itemised purchase receipt
3. See if you have provisionally won an instant prize and be entered into the major prize draw
WHY DO I NEED TO KEEP MY PURCHASE RECEIPT?
Your purchase receipt is required to confirm you have made a Qualifying Purchase during the Competition Period. You may be asked to provide this purchase receipt if you are verified or drawn as a winner as proof of purchase.
I’VE LOST MY RECEIPT; CAN I STILL ENTER?
Your receipt is required to confirm you have made a Qualifying Purchase during the Competition Period. Entries will not be accepted without a valid receipt.
HOW MANY TIMES CAN I ENTER?
There is no limit on the number of entries you can submit during the Competition Period, however you can only submit 1 entry per purchase receipt.
WHAT CAN I WIN?
There are up to 239 prizes available – 236 instant win prizes and 3 major prizes.
Instant Win Prizes
83 x $241 digital Vault Pays-enabled Prepaid Mastercard
153 x $98 digital Vault Pays-enabled Prepaid Mastercard
Each major prize is 2 digital Vault Pays-enabled Prepaid Mastercards (one valued at $3,001 and one valued at $2,000, total $5,001)
HOW WILL I KNOW IF I HAVE WON A PRIZE?
Instant Win Prizes
Instant win prizes are awarded based on pre-determined times during the Competition Period. After you submit your entry, you will get an on-screen message informing you if you have provisionally won an instant prize and you will be contacted within 3 business days by email to confirm if your provisional win has been verified.
The major prize draw takes place at 12 (AEDT) on 13th December 2021 and the first 3 valid entries drawn will win a major prize. Major prizes winners will be contacted by phone and by email within 2 business of determination.
HOW DO I RECEIVE MY PRIZE?
Your prize (a digital Vault Pays-enabled Prepaid Mastercard/s) will be sent to you via SMS using the mobile number provided on the entry form. You will need to activate the card using the Vault app and the activation code provided in the SMS.
WHERE WILL THE WINNERS BE LISTED?
Major prize winners will have their name and state/territory of residence published on goatgoatandgoat.com.au on 17th December 2021 for a period of 28 days.
I NEED FURTHER ASSISTANCE WITH MY ENTRY
You can submit any enquiries relating to this promotion via our Contact Us form https://goatgoatandgoat.com.au/contact and we will respond within 3 business days.
VAULT PAYMENT RELATED QUERIES
WHAT IS A VAULT PAYS-ENABLED PREPAID MASTERCARD?
The Vault Pays-enabled Prepaid Mastercard is a mobile-enabled, digital Mastercard. It can be used for purchasing goods and services where the card is accepted for electronic transactions (excluding transactions at ATMs or over the counter at financial institutions).
HOW DO I ACTIVATE MY CARD?
Follow the steps below to activate your card
1. Download, install and open the Vault Payment Solutions app
2. Enter your mobile number and activation code (provided to you via SMS) and click ‘Next’
3. Choose a password for the app
4. Accept the Terms and Conditions
5. Your card will then be ready to add to the digital wallet on your mobile phone
HOW DO I USE MY CARD?
Once activated, your card can be added to your phone’s digital wallet (e.g. Apple Pay or Samsung Pay) and can be used for purchasing goods and services where the card is accepted for electronic transactions (excluding transactions at ATMs or over the counter at financial institutions).
WHO SHOULD I CONTACT IF I NEED FURTHER ASSISTANCE?
If your query hasn’t be answered, please refer to the Vault Payments FAQs for further detail https://www.vaultps.com.au/faq/activate-card/.
If you need help with your card you can contact Vault Payments on (03) 9000 0012 and email firstname.lastname@example.org.